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How to contact Airtel customer care in Nigeria and India

Airtel customer care line in Nigeria

We will list out all the possible ways you can easily reach the Airtel customer care number line, via Twitter, Facebook, Email address, Mobile number, and Instagram.

airtel customer care line

How can I talk to Airtel customer care?

To talk to Airtel customer care line number, you have to follow one of the following methods:

a. For Queries and Requests: Dial 121. You can talk to them about the problem straight and answer their questions.

b. Send them tweets or messages via Airtel Twitter handle from your country.

c. Send an email to them stating the reasons, and provide your details such as phone number and full name.

  • Customer service: Dial +2348021500111 and +2348021500121.
  • For Queries and Requests: Dial 111 / 121 from your Airtel phone.
  • Prepaid call center: 111 and 121. Non-Airtel numbers, Dial 0802 150 0121
  • Postpaid call center: 131. Non-Airtel number, Dial 0801 150 0131

Note that calls made to our call center from non-Airtel numbers will be billed at normal call rates.

Airtel promises that her valued customers can call their call center free, at any time and we’ll answer your questions and help you to make the most of Airtel services.

 

Airtel Nigeria Twitter

The Airtel Nigeria customer care support handle is @airtel_care, where they can easily assist with you for Enquiries, Requests, and Feedback.

On the other hand, @AirtelNigeria is just the company’s official Twitter handle in the country. If you need assistance, don’t go the official company’s handle, instead settle for the customer care support handle.

After mobile numbers that take up to 2-3minutes before the agents pick up the call, Twitter is the next best place that allows companies and customers to interact easily.

It takes Airtel a few minutes to respond to your tweets or message. Airtel Nigeria promises 24/7 support on its Twitter handle. If you don’t have an account, please download and create one today!

Via email address

You can send your complaints to Airtel’s official email address at customercare@ng.airtel.com.

Have it in mind that when you are sending an email, you should enter the following details:
– Your full name
– Your mobile number
– The body of the email and send.

Via Facebook and Instagram

You can still talk to Airtel Nigeria via their Facebook page or Instagram page.

  • For Facebook: @airtelng
  • For Instagram: @airtelnigeria

We can’t guarantee a quick and fast reply from Airtel on these pages. You can send them messages via Facebook messenger and Instagram DM.

Physical address

You can visit Airtel Nigeria at Plot L2 Banana Island, Foreshore Estate, Ikoyi Lagos, Nigeria. Airtel opening hours are from 9 AM Mon and closes at 8 PM.

The headquarters mobile number is 09036299782. Various persons have recommended that the Airtel headquarters in Lagos state is well structured and offers the best service as possible.

Airtel Customer Care No in India

There three major ways to contact Airtel in India, – via mobile number, email address and social media (Twitter), while the remaining ones are just minor ways.

Mobile Number

For Queries and Requests: Dial 121 – (We are always here to help. 24×7)

Mobile Number: 1800 103 1111

For Complaints: Dial 198.

For DTH: Dial 12150 from your Registered Telephone Number.

Typically, Airtel answers her calls within 1-3minutes. This is due to the fact that others are already on the waiting line, queuing for a long time before your call arrived.

Official Twitter Handle

The official customer support page for Airtel India is @Airtel_Presence.

One good thing about Twitter being more helpful than even mobile numbers and email addresses is the fact that the telecom company answers its users’ complaints more quickly.

Here are examples of answered questions and complaints from customers on Twitter:

 

This means, if you have not joined Twitter, we strictly advised you to download the app right away, open and activate your account immediately, to get your questions answered within seconds.

Via email address

Airtel claims that it aims to resolve all complaints at the first point of contact. Meanwhile, non-customers can also reach the company’s customer care line, click on this link.

a. business@in.airtel.com
b. Airtel.partner@airtel.com
c. ombudsperson@bharti.in
d. digitaltv@airtel.com
e. 121@airtel.com

Via Facebook and Instagram:

Another way you can reach Airtel customer line is via their Facebook and Instagram pages.

a. Facebook page: @airtelindia
b Instagram page: @airtelindia

Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Physical address

Bharti Airtel Limited
(A Bharti Enterprise)
Bharti Crescent, 1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi – 110 070.
Tel. No.: +91 11 4666 6100
Fax No.: +91 11 4666 6411.

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